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Privacy Policy

1. Introduction

CREATESPACE Academy ("we," "our," or "us") is committed to safeguarding the privacy of our website users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable laws and regulations.

2. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Child's Information: Name, age, and any relevant medical or educational information necessary for class participation.

  • Device Information: Information about the devices you use to access our website, including:

    • Cookies: Small data files placed on your device that often include an anonymous unique identifier. Cookies help us understand your preferences and improve site functionality.
    • Log Files: Records of actions occurring on our site, collecting data such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps. This information helps us analyze trends and administer the site.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To enroll your child in our classes and provide related services.
  • Communication: To send updates, respond to inquiries, and provide information about our programs.
  • Payment Processing: To process enrollment fees and issue receipts.
  • Website Improvement: To analyze website usage and enhance user experience.
  • Behavioral Advertising: To provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:

  • Service Providers: With trusted partners who assist in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
  • Legal Obligations: When required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.

To exercise these rights, please contact us at  info@createspaceacademy.ca.

7. Children's Privacy

Protecting children's privacy is especially important. We collect personal information about children only from parents or legal guardians and use it solely for the purposes of class enrollment and participation. We comply with all applicable laws regarding children's privacy.

Our website, accounts, and marketing campaigns are directed exclusively toward parents and legal guardians. We do not knowingly collect personal information, deploy advertising cookies, or build targeted remarketing audiences based on users under the age of digital consent. If we discover we have inadvertently collected data from a child without parental consent, we will delete it immediately.

8. Analytics and Advertising Disclosures

When you consent to our use of cookies, Google Analytics collects visitation information and associates it with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end-user location, search history, YouTube history, and data from sites that partner with Google. This data is used to provide us with aggregated and anonymized insights into our users' cross-device behaviors and to create audience lists for remarketing campaigns through Google Ads.

  •  Opt-Out Instructions: 

    • We respect your privacy rights. You can opt out of Google Analytics tracking and targeted advertising at any time by:

      • Updating your Cookie Preferences: Clicking the cookie settings link or banner on our website and selecting "Essential Cookies Only." This immediately stops our site from placing tracking cookies on your device.

      • Change your ad settings and turn off ad personalization via the Google My Ad Center.

      • Adjust your browser settings to refuse third-party cookies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 info@createspaceacademy.ca